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Privacy policy


We, growinglove (hereinafter referred to as ‘Contractor’ or ‘we’), are the operator of the website and the services offered on it and are therefore responsible for the collection, processing and use of your personal data and for compliance of the data processing with the applicable law. References to the GDPR already refer to the revised Federal Data Protection Act of 25 September 2020, but are only relevant once this has entered into force. Swiss law applies to data subjects domiciled in Switzerland. References to the GDPR only refer to data subjects to whom the GDPR is applicable on the basis of Article 3 of the GDPR. Insofar as data processing requires a justification pursuant to Art. 31 GDPR, references to consent, legitimate interest, necessity for the performance of the contract or a legal basis are to be understood as references to corresponding justifications under Swiss law.Your trust is important to us, which is why we take the issue of data protection seriously and pay attention to adequate security. We collect and process personal data not only on this website, but also outside of it within the framework of our business relationships with contractual partners, the provision of services to our customers or in connection with job offers. In this privacy policy, we would like to inform you about how we collect and process personal data in the aforementioned constellations.

Collection, processing and use of personal data in connection with our website by visiting


How do we collect data?

The main methods we use to collect data are listed below:

We collect data when you use our services. This means that when you visit our digital assets (our website and/or mobile application) and use the services, we may collect, record and store usage, session and related information, and we collect data that you provide to us yourself, for example, when you contact us directly through a communication channel (e.g. an email with a comment or feedback).

We may collect data from third party sources as described below.we collect data that you provide to us when you log in to our services via a third party provider such as Facebook or Google.


Why do we collect this data?

We may use your data for the following purposes:

To provide and operate our Services;

To develop, personalise and improve our Services;

to respond to your comments, queries and requests and to provide you with assistance; to analyse request and usage patterns.

to analyse request and usage patterns

for other internal, statistical and research purposes; and

to improve our data security and fraud prevention capabilities; and

to investigate violations and enforce our terms and policies, and to comply with applicable laws, regulations or governmental requests;

to provide you with updates, news, promotional materials and other information related to our Services. In the case of promotional emails, you can decide for yourself whether you wish to continue receiving them. If you do not, simply click on the unsubscribe link in these emails.


With whom do we share this data?

We may share your data with our service providers for the purpose of operating our services (e.g. storing data through third party hosting services, providing technical support, etc.); (v) to collect, retain and/or manage your information using authorised third party service providers (e.g. cloud service providers), as appropriate, for marketing purposes; (vi) to collaborate with third parties to improve your user experience. For the avoidance of doubt, please note that we may transfer, disclose or otherwise use non-personal data to third parties at our discretion.


Cookies and similar technologies

When you visit or access our Services, we authorise third parties to use web beacons, cookies, pixel tags, scripts and other analytics technologies and services (‘Tracking Technologies’). These Tracking Technologies may allow third parties to automatically collect your data in order to improve your browsing experience on our digital assets, optimise their performance and ensure a tailored user experience, as well as for security and fraud prevention purposes.

For more information, please read our Cookie Policy.

We may serve you advertising through our Services and our digital assets (including websites and apps that use our Services), which may also be tailored to you, such as advertisements based on your recent browsing behaviour across websites, devices or browsers.

To deliver these ads to you, we may use cookies and/or JavaScript and/or web beacons (including clear GIFs) and/or HTML5 local storage and/or other technologies. We may also use third parties, such as network advertisers (i.e., third parties that serve ads based on your visits to the website), to serve targeted ads. Ad network providers, advertisers, sponsors and/or website traffic measurement services may also use cookies and/or JavaScript and/or web beacons (including clear GIFs) and/or Flash cookies and/or other technologies to measure the effectiveness of their advertisements and to personalise advertising content for you. These third party cookies and other technologies are governed by the third party's specific privacy policy and not by this one.


Google Analytics

We use the web analytics service Google Analytics from Google Ireland Limited (Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland) or Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (Google). Google Analytics uses methods that allow us to analyse the use of the website. Information about your use of our website such as


The navigation path a visitor follows on the website,

the time spent on the website or on a sub-page,

the sub-page on which you leave the website,

the country, region or city from which it is accessed,

end device (type, version, colour depth, resolution, width and height of the browser window),

returning or new visitor,

browser type/version, operating system used,

Referrer URL (i.e. the previously visited website),

host name of the accessing computer (IP address), and

time of the server query,


are generally transmitted to a Google server in the USA and stored there.


In Google Analytics (in the ‘Google Analytics 4’ version used here), IP addresses are no longer recorded and stored. In the case of access from the EU, the IP address data is only used to obtain location data and is deleted immediately. When collecting measurement data in Google Analytics, all IP lookups are carried out on EU-based servers before the traffic is forwarded to the Analytics servers for processing. Regional data centres are used in Google Analytics. If a connection is established in Google Analytics to the nearest available Google data centre, the measurement data is sent to Analytics via an encrypted HTTPS connection. At these centres, the data is re-encrypted before it is forwarded to the Analytics processing servers and made available on the platform. The most appropriate local data centre is determined on the basis of IP addresses. This may also result in data being transferred to servers abroad, e.g. in the USA (see sections 10 and 11, in particular on the lack of an adequate level of data protection and the guarantees provided). The information is used to analyse website usage, to compile reports on website activities and to provide other services associated with website and internet usage for market research and website design purposes on an ad hoc basis. This information may also be transferred to third parties if required by law or if third parties process this data on Google's can prevent the collection of the data generated by the cookie and related to the use of the website by the user in question (including the IP address) to Google and the processing of these data by Google by downloading and installing the browser plug-in available at the following link: Information about Google and how Google processes the data can be found here. The legal basis for this data processing is your consent within the meaning of Art. 6 para. 1 lit. a GDPR. You can revoke your consent at any time by using the above-mentioned opt-out options.


Google Maps

On our website we use Google Maps (API) from Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (‘Google’). Google Maps is a web service for displaying interactive (terrestrial) maps for the purpose of viewing geographical information. By using this service, you will be shown our location and it will be easier for you to find us.


Information about your use of our website (such as your IP address) is transmitted to Google's servers and stored there as soon as you access the subpages in which the Google Maps map is integrated; this information may also be transmitted to the servers of Google LLC. in the USA. The transmission and storage takes place irrespective of whether Google provides a user account through which you are logged in or whether no user account exists. If you are logged in to Google, your data will be assigned directly to your account.


If you do not want your data to be associated with your Google profile, you must log out before activating the button. Google stores your data (including those of users who are not logged in) as usage profiles and analyses them. You have the right to object to the creation of these user profiles, but you must contact Google to exercise this right.


Where is the data stored?

Personal data may be retained, processed and stored in the United States, Ireland, South Korea, Taiwan, Israel and, to the extent necessary for the proper provision of our services and/or as required by law (as explained below), in other jurisdictions.


How long will the data be kept?

Please note that we will retain the information we collect for as long as necessary to provide our Services, comply with our legal and contractual obligations to you, resolve disputes and enforce our agreements. We may correct, amend or delete inaccurate or incomplete data at any time at our discretion.


How do we protect data?

Our digital asset hosting service provides us with the online platform through which we can deliver our services to you. Your data may be stored through our hosting provider's data storage, databases and general applications. They store your data on secure servers behind a firewall and provide secure HTTPS access to most areas of their services.


Payments accepted by the user/eCom

All payment options offered by us and our hosting provider for our digital assets are PCI-DSS (Payment Card Industry Data Security Standard) compliant by the PCI Security Standards Council. This is a collaboration between brands such as Visa, MasterCard, American Express and Discover. The PCI DSS requirements help ensure the secure handling of credit card data (including physical, electronic and procedural measures) by our shop and our service providers.
Despite the measures and efforts made by us and our hosting provider, we cannot and do not guarantee or warrant the absolute protection and security of any data you upload, post or otherwise transmit to us or to any third party. For this reason, we encourage you to establish strong passwords and, where possible, not to provide us or others with confidential information that you believe could cause you significant or lasting harm if disclosed. Because email and instant messaging are not considered secure forms of communication, we also ask that you do not share sensitive information through any of these communication channels.


How do we treat children?

Information from underage users

Children may use our services. However, if they wish to access certain features, they may be required to provide certain information. The collection of some information (including information collected through cookies, web beacons, forms and other similar technologies) may be automatic. If we knowingly collect, use or disclose information collected from a child, we will notify you and obtain parental consent in accordance with applicable law. We will not condition a child's participation in an online activity on the child providing more contact information than is reasonably necessary to participate in that activity. We will only use the information we collect in connection with the services the child has requested.

We may also use parental contact information to communicate with us about the child's activities on the Services. Parents may review the information we have collected from their child, prohibit us from collecting further information from their child, and request that any information we have collected be deleted from our records.

Contact us to review, update, or delete your child's information. To protect your child, we may ask you for proof of identity. We may deny you access to the data if we believe your identity is questionable. Please note that some data cannot be deleted due to other legal obligations.
 We will only use your personal data for the purposes set out in the Privacy Policy and only if we are satisfied that the use of your personal data is necessary to perform or enter into a contract (for example, to provide the Services or customer or technical support to you); the use of your personal data is necessary to comply with relevant legal or regulatory obligations; or the use of your personal data is necessary to support our legitimate business interests (provided that this is at all times done in a proportionate manner and in compliance with your data protection rights).


As an EU resident, you can:

Request confirmation as to whether or not personal data relating to you is being processed and request access to your stored personal data and certain additional information;

request to receive the personal data you have provided to us in a structured, commonly used and machine-readable format; and

request correction of your personal data stored by us; and

request the deletion of your personal data

object to the processing of your personal data by us;

request the restriction of the processing of your personal data; or

lodge a complaint with a supervisory authority.


Please note, however, that these rights are not absolute and may be subject to our own legitimate interests and regulatory requirements. If you have general questions about the personal data we collect and how we use it, please contact us as set out below.

In the course of providing the Services, we may transfer data across borders to affiliates or other third parties and from your country/jurisdiction to other countries/jurisdictions around the world. By using the Services, you consent to the transfer of your data outside the EEA.


If you are located in the EEA, your personal data will only be transferred to locations outside the EEA if we are satisfied that there is an adequate or equivalent level of protection for personal data. We will take appropriate steps to ensure that we have appropriate contractual arrangements in place with our third parties to ensure that adequate safeguards are in place to minimise the risk of unlawful use, alteration, deletion, loss or theft of your personal data and that such third parties will at all times act in accordance with applicable law.

Updates or modifications to the Privacy Policy

We may revise this Privacy Policy from time to time at our sole discretion, the version posted on the Website is always current (see ‘Status’). Please check this Privacy Policy periodically for changes. In the event of significant changes, we will post a notice on our Website. Your continued use of the services after you have been notified of changes on our website will be deemed your confirmation and consent to the changes in the privacy policy and your agreement to be bound by the terms of these changes.


Contacting Us

If you have general questions about the Services or the information we collect about you and how we use it,

please contact us at

Name: growinglove

Address: 8155 Niederhasli

Email address:


Status June 2024

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